NOW DELIVERING IN DELHI NCR | FREE SHIPPING ON ORDERS ABOVE ₹1,449
NOW DELIVERING IN DELHI NCR | FREE SHIPPING ON ORDERS ABOVE ₹1,449 |
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RETURN/REFUNDS POLICY
RETURN/REFUNDS POLICY
We make every So Dohpe dessert fresh, to order. Real dairy, real ingredients, zero preservatives.
That's the whole point - and it's also why this policy exists.
We make every So Dohpe dessert fresh, to order. Real dairy, real ingredients, zero preservatives.
That’s the whole point - and it’s also why this policy exists.
❌ SORRY, WE DON'T DO RETURNS OR REFUNDS
❌ SORRY, WE DON’T DO RETURNS OR REFUNDS
Because we make your cans fresh to order, we can't accept returns unless:
Because we make your cans fresh to order, we can’t accept returns unless:
We sent the wrong product or variant
We sent the wrong product or variant
✅ WE DO SEND FREE REPLACEMENTS FOR:
✅ WE DO SEND FREE REPLACEMENTS FOR:
The product is delivered to you past its expiry date
The can/jar arriving damaged enough to compromise safety or freshness (broken aluminium seal, contents leaked, contents exposed ONLY)
The product is delivered to you past its expiry date
The can/jar arriving damaged enough to compromise safety or freshness (broken aluminium seal, contents leaked, contents exposed ONLY)
That's it. That's the list. Two things. No others please.
That’s it. That’s the list. Two things. No others please.
📩 HOW TO CLAIM A REPLACEMENT
📩 HOW TO CLAIM A REPLACEMENT
If your order shows up in either of the above states:
Message us on WhatsApp within 24 hours of delivery at +91 93101 26950
Send us:
Your order number
A clear photo of the product and packaging showing the issue
Your date of delivery
If your order shows up in either of the above states:
Message us on WhatsApp within 24 hours of delivery at +91 93101 26950
Send us:
Your order number
A clear photo of the product and packaging showing the issue
Your date of delivery
Our team reviews and responds within 2–3 working days.
If approved, we dispatch a fresh replacement of the same item on the next production run, on us.
Our team reviews and responds within 2–3 working days.
If approved, we dispatch a fresh replacement of the same item on the next production run, on us.
🕐 ORDER CANCELLATION
🕐 ORDER CANCELLATION
Changed your mind? You've got 1 hour after placing your order to cancel. After that, your dessert is already being assembled - and we can't un-make it.
Changed your mind?
You’ve got 1 hour after placing your order to cancel.
After that, your dessert is already being assembled - and we can’t un-make it.
To cancel in time, WhatsApp us at +91 93101 26950 with "Cancel Order #[yourordernumber]".
To cancel in time,
WhatsApp us at +91 93101 26950 with “Cancel Order #[yourordernumber]”.
📄 THE FINE PRINT
📄 THE FINE PRINT
Requests after the 24-hour window won't be honoured. We can't verify condition beyond that.
We may ask for additional photos or information before approving.
Replacements are for the same product(s) originally ordered. No flavour swaps, no store credit.
Shipping on replacements is on us.
This policy applies to all orders placed via sodohpe.in.
Requests after the 24-hour window won’t be honoured. We can’t verify condition beyond that.
We may ask for additional photos or information before approving.
Replacements are for the same product(s) originally ordered. No flavour swaps, no store credit.
Shipping on replacements is on us.
This policy applies to all orders placed via sodohpe.in.
No refunds. Under any circumstances. By placing an order, you acknowledge and accept this.
No refunds. Under any circumstances. By placing an order, you acknowledge and accept this.
